Client of Victims Services Update

Clients of Victims Services and their representatives are advised that the Victims Services online applications forms will be unavailable from 5pm Thursday 22 November 2018 to 9am Monday 26 November 2018.

This is a planned outage and will be used to perform scheduled upgrades of the following forms:

  • Counselling and/or financial assistance and/or recognition (online form)
  • Support for a family member of a homicide victim

Victims Services apologises for any inconvenience this outage causes and appreciates your patience and understanding whilst this upgrade is carried out.

Any pre-existing PDF application forms you have used may not lodge correctly after this upgrade. Information on the new application forms and their availability will be communicated at Victims Services website (

We appreciate your patience as we work on improving the accessibility of our online systems.

If you have any questions or inquiries in relation to this email correspondence please contact the Victims Access Line on 1800 633 063 and they will be able to provide further information.