SHS Workforce Development Program Officer

• Flexible and friendly organisation, hybrid work options available
• Part time (30 hours per week) – fixed term contract until 30 June 2027
• Salary Range: SCHADS 6.1 - 6.3
• Applications close: No deadline - please apply as soon as possible

About us:

With over 180 members DVNSW is the peak body for specialist domestic and family violence (DFV) services in New South Wales. We work as a collaborative and passionate team to end gendered violence through leadership of the specialist DFV sector and the NSW policy environment. We are responsible for driving systemic change across society and governments, supporting our members through advocacy and capacity building and promoting best practice in early identification, responses, and primary prevention.

We care deeply about creating a workplace where our team members feel valued, respected, and empowered. We live and work by our values we're all about creating better experiences – for our members and for each other. We work hard to create a safe and inclusive environment for all and are committed to providing equal opportunity regardless of gender identity, race, ethnicity, disability, sexual orientation or life stage.

Role Overview

Funded through Homes NSW, this project is an exciting opportunity to develop and deliver the Specialist Homelessness Services (SHS) Industry and Workforce Development Program. The program is focused on building the capacity of crisis accommodation services who provide crucial support for women and children escaping domestic and family violence (DFV). We are one year into this exciting project and have recently received confirmation of ongoing funding until 30 June 2027.

The role will work with partner peak bodies Homelessness NSW and Yfoundations in the delivery of the Work Plan. There is a particular focus on engaging the workforce across four priority groups including Aboriginal staff, staff with lived experience, staff from multicultural backgrounds and staff from regional and remote areas. The role will require analysis and synthesis of consultation findings to develop recommendations and produce written reports in partnership with the identified peaks.
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Key Project deliverables

The SHS Workforce Development Officer is responsible for the delivery of the key project deliverables with support from their line manager. Note: Project deliverables may change based on contracting requirements.

• Establish, co-ordinate and facilitate online Communities of Practice to support specific staffing cohorts, DFV specialisation and service delivery to support client outcomes.
• Work with a consultant and the identified peaks to provide expert advice for the review of the SHS Case Management Resource Kit.
• Work with a consultant and/or alone as appropriate to develop and deliver tailored capacity building resources and training modules to support frontline workers in a refuge setting.
• Partner with the identified peaks to prepare the sector for recommissioning in 2026 by providing a variety of resources including webinars, sector chats, information sessions etc.
• Synthesise consultation themes into key findings and recommendations to support recruitment and retention of key staffing cohorts and workforce solutions and produce written reports and/or presentations containing this analysis.
• Partner with identified Peaks to produce a final report identifying priorities for an SHS Workforce Development Strategy led by Homes NSW

About you
To be suitable for this role, you would need: 

• Experience in the domestic and family violence services sector or homelessness sector is essential.
• Understanding of workforce environment and needs across the sector is essential.
• Training background or background in resource development preferred.
• Consultation and facilitation experience.
• Strong report writing skills including ability to analyse and synthesise information.
• Proactive, can-do attitude, willing to lead this project and work independently.
• Excellent communication and stakeholder engagement skills.
• Highly organised, experience managing shifting priorities in a fast-paced environment.
• Experience in policy is desirable.
• Tertiary education in a relevant discipline such as social science, community development, psychology etc. is desirable or equivalent work experience.

As a feminist organisation we understand that often, women and people from marginalised groups and communities, feel the need to fulfil every requirement for a job before they will apply for it. If you believe you have the attributes to be successful in this role but don't match every point on the job ad, that's absolutely okay – we would welcome your application and be delighted to consider it!

Pre-Employment Requirements:

DVNSW is committed to implementing safe recruitment practices. Your application may be subject to pre-employment checks such as reference checks, Working with Children (NSW) or Working with Vulnerable People (ACT) check, Right to work in Australia, and National Police History check.

To apply

We encourage applicants to view the position description prior to applying.

Please email your CV and cover letter to hr@dvnsw.org.au using the subject line SHS Workforce Development Program Officer application.

Resume: Including relevant experience to make it easier for us to work out how your experience matches what we’re looking for. Please include references and your contact details.

Cover Letter: Tellus about you, why you want to work at DVNSW. Where possible respond to the role responsibilities and essential skills by providing examples – this helps us understand your expertise, how you gained your experience, what you have learned and what you have achieved.

If you have questions about this role, please email Rebecca Plummer on hr@dvnsw.org.au, using the subject line SHS Workforce Development Program Officer or via phone on 02 9698 9777.

Please apply promptly, as we may shortlist and commence interviews as applications come in.