The DVNSW Good Practice Guidelines were developed following extensive research and consultation with the NSW DFV sector. The Guidelines reinforce practices and procedures that have been developed over decades of expertise by experienced specialist domestic and family violence services, women’s services, peak bodies (including NSW Women’s Refuge Movement’s Access and Equity Manual), community-controlled organisations and agencies that have experience working with women, children, families and communities impacted by violence.

The key purpose of the DFV Practice Guidelines is to:

  • Provide a framework to support the delivery of high quality, consistent responses to victim-survivors across the DFV sector in NSW
  • Provide services with a tool to assist them to provide high quality services and guidelines for service development, planning and quality assurance
  • Recognise the specific needs of victim-survivors from a diverse range of backgrounds and the importance of flexible service responses that respond to individuals’ specific needs

While the domestic and family violence service system will inevitably continue to be impacted and shaped by ongoing reform and development, the principles and values in this guide are designed to assist workers to understand the needs of victim-survivors of violence and to embed a gendered analysis of violence and cultural  safety throughout their practice.

You can download the Good Practice Guidelines below.


During 2020, DVNSW engaged UNSW’s Gendered Violence Research Network (GVRN) to conduct a review of the Good Practice Guidelines. This is to ensure that the Guidelines reflect current best practice and changes to regulatory requirements by 2021. 

If you’d like further information on the review or would like to take part , please contact us here.