National
24/7 Confidential counselling service
NSW
24/7 Domestic Violence helpline for information, support and referrals to services near you.
We’re unable to handle complaints about individual services. Visit the relevant links below for information about how to make a complaint regarding:
For broader systems and community safety concerns, contact the Women’s Safety Commissioner.
For complaints relating to DVNSW, view our complaints management policy.
Nationwide
Phone: 1800 385 578
Website: fullstop.org.au
24/7 National counselling helpline
Statewide
Phone: 1800 656 463
Website: facs.nsw.gov.au/domestic-violence
24/7 Domestic Violence helpline for information, support and referrals to services near you.
Nationwide
Phone: 1800 737 732
Website: 1800respect.org.au
24/7 National counselling helpline, information and support*
* 1800RESPECT record calls, texts and videos – for information on how to opt out of recordings, read their Privacy Statement
Nationwide
Phone 13 92 76
24/7 crisis support run by Aboriginal and Torres Strait Islander people. A confidential, culturally safe space to yarn about your needs, worries or concerns.
NSW State-wide
Phone: 1800 424 017
8am-8pm AEST, Monday – Friday
NSW State-Wide
Phone: 02 8594 9555
Website: twenty10.org.au
Providing a broad range of specialised services for young LBGTIQ+ people 12-25 including housing, mental health, counselling and social support
Nationwide
Phone: 1800 497 212
For anyone from the LGBTIQ+ community whose life has been impacted by sexual domestic and/or family violence. Available 24/7.
Nationwide
Phone: 1800 152 152
Website: https://www.nsw.gov.au/housing-and-construction/social-affordable/emergency-housing/homelessness
24/7 Link2home is the statewide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year.
NSW State-wide
Phone: 1300 766 491
Website: ntv.org.au
24/7 Telephone helpline for men taking responsibility for their violent behaviour. Also provides support and referrals for women and men seeking information on behalf of their male partners, friends or family members, and workers in a range of agencies seeking assistance for their clients who are men.
NSW State-wide
Phone: 1800 633 063
Website: victimsservices.justice.nsw.gov.au
Victims Services helps victims of crime in NSW access services and entitlements to assist in their recovery.
Nationwide
Phone: 1300 789 978
Website: mensline.org.au
Free online telephone and counselling service for men with concerns about mental health, anger management, family violence (using and experiencing), addiction, relationship, stress and wellbeing. Available 24/7.
Nationwide
Phone: 1800 55 1800
Website: kidshelpline.com.au
24/7 Telephone counselling service for children and young people aged 5-25 years
NSW State-wide
Phone: 1300 888 529(Law Access NSW)
Website: Domestic Violence Unit – Legal Aid NSW
The Domestic Violence Unit is a specialist domestic and family violence service at Legal Aid NSW. There is no cost involved to see lawyers or social workers. If you would like more information about the DVU and services provided by the Domestic Violence Unit, please phone 9219 6300.
NSW State-wide
Phone: 1800 686 587
Website: wirringabaiya.org.au
9am-5pm Provides Aboriginal and Torres Strait Islander women victims-survivors of violence with access to appropriate legal representation, advocacy, advice, and referral.
NSW State-wide
Phone: 1800 938 227
Website: www.legalaid.nsw.gov.au/what-we-do/community-partnerships/womens-domestic-violence-court-advocacy-program
Provides advocacy, support and understanding of the ADVO and criminal justice processes.
NSW State-wide
Phone: (02) 8745 6988 / Rural 1800 801 501
Website: https://www.wlsnsw.org.au/
WLSNSW provide specialist legal services relating to domestic violence, sexual assault, family law, discrimination, victims support, child protection, human rights and access to justice.
NSW State-wide
Phone: 1800 800 708
Website: https://disabilitylaw.org.au
Email: adviceline@disabilitylaw.org.au
NSW-wide legal service for victim-survivors with disability. Free specialised legal advice and representation services to people with disability who are victim-survivors of DFSV or are experiencing family law issues arising from violence.
NSW State-wide
Phone: (02) 8234 0700
Website: https://iarc.asn.au
Email: info@iarc.asn.au
Provides free information, legal advice and representation in relation to family and humanitarian migration, citizenship, visa cancellations, and people on temporary visas who have experienced family violence.